Our rooms are given out on a first-come, first-served basis. It is advised to book while rooms are available.
To reserve, guests are required to make a non-refundable payment of a minimum one (1) night’s stay. Payments may be made in person, via MTN Mobile Money or Bank Transfer. Payment information will be sent to you once your preferred room type has been selected. Please note that rooms are held tentatively for a maximum of 24 hours only. If payment isn’t made within the allotted time, the room may be given out to other incoming guests..
A confirmation message will be sent to you once payment has been received. Please read through the confirmation carefully to make sure all the information provided is accurate. You may be required to provide this message at check-in.
The remainder of your bill can be paid either at arrival or departure. We accept cash, MTN Mobile Money or debit card.
Standard check-in time starts at 1:00pm and ends at 7:00pm. If you are arriving later than 7:00pm, it’s no problem, but please let us know so we can make necessary arrangements.
Check-out is at 11:00am. Late check-out will incur an extra charge of a minimum ¢30.00 per hour if the room is not to be occupied by an incoming guest.
CANCELLATIONS / POSTPONEMENTS
As a remote business, cancellations affect us significantly. Last minute cancellations give us little chance of re-booking the rooms. We have therefore put in place a no-cancellation policy.
Postponements can ONLY be made if notice is given no less than 48 hours notice prior to your confirmed arrival date. You may apply your deposit towards a future stay within one (1) month of your reservation date.
No shows or last minute postponements warrant a forfeit of one night’s stay deposit.