Other Policies

We try to not have too many of them, and we thank you for reading our policies. We hope you will love every minute of your stay at Stone Lodge, and know how much we appreciate having you as our guest. We welcome and sincerely appreciate the opportunity to address any concerns or correct problems immediately — we want your stay to be great. If there’s anything we can do to improve our odds of achieving greatness, we hope you will let us know.

Age Requirement
You must be 21 or above to make any reservation without adult supervision

Desk Hours
Management and staff are available between the hours of 7:30am and 8:00pm to tend to your needs. You may call or text with your service needs at the numbers provided when you check in.
A number will be provided for you to call in case of emergency outside our desk hours. You may text or phone us with any questions or service needs at the number provided when you check in.

Group Reservations
To ensure the comfort and enjoyment of all guests, we have special policies regarding group reservations. Before booking, please inform us of your group’s stay so that we can mutually determine is our lodge is a good fit for you. 

Housekeeping
Please note that housekeeping will be provided upon request only. Extra towels and other toiletries will be provided on request only.

Pets
Though you might see quite a few roaming our property, we are unfortunately unable to accommodate pet for overnight guests. Day visitors are advised to keep small/ medium sized pets on a leash and at a significant distance from other guests at all times. Pets must also be properly cleaned after.

Parties, Events & Gatherings
Our number one priority is the serenity of our environment. Please keep noise levels on the low. Guests who disturb other guests will be asked to leave and not provided a refund. Thinking of inviting some friends over? Please check with us first! 
Due to the intimate nature of our environment, private events that include other guests not staying at our facility require approval.

Quiet Hours
Please show respect for other guests and keep noise to a minimum between the hours of 9:00 p.m. and 9:00 a.m. Guests who disturb other guests will be asked to leave and will not be provided a refund.

Room Subletting
All guests must be registered with the front desk. Only authorised guests may occupy guest rooms. Rooms may not be sublet, advertised for resale, or otherwise occupied by non-registered guest(s) without prior management approval. A usage fee will be charged for unauthorised guests.

Damages
We are not responsible for accidents and/or injuries, loss of money or valuables of any kind. Guests will be charged for any damages and/or loss of lodge property that is the fault of the guest.

Power Supply
We receive power supply from the Electricity Corporation of Ghana (ECG) just like everybody else. In case of power outage, we have backup generators that we run throughout the night and intermittently during the day. Generator usage during the day generally depends on room occupancy at the time of power outage. 

Location

Stone Lodge is located off the Tema-Akosombo road towards the Asutsuare town
Google Maps

Get in Touch

+233 (24)-614-9057
+233 (24)-454-9124
+233 (20)-450-0427